Meet the Team

Lisa Pickles | Registered Manager

I joined the Springbank team as the Registered Manager in November 2021.
I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part in our community and continuously improving who we are and what we do.

April Howie | Deputy Manager

I’ve been working at Springbank for the past 6 years, currently working in the Deputy Manager position. I have achieved my NVQ Level 5 in Leadership and Management in Health & Social Care.

My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.

Rachel | Acting Home Administrator

I began working for Springbank's sister home Craven Nursing Home in October 2022. After being in the dental industry for 8 years I wanted a change of scenery, but still within the health sector.

I enjoy talking to people and making them to feel at home when they come through the door.

It's a pleasure to cover for leave at Springbank, and I have enjoyed getting to know new residents and colleagues.

Jenny Newiss | Senior Care Lead

Hi, my name is Jenny. I'm a Senior Care Lead here at Springbank Care Home.

I've worked at Springbank for 2 years, having not come from a care background. When I started I wasn't sure how I would find it, but I have found a rewarding career that I love.

I'm proud to have earned 2 promotions whilst at Springbank, and look forward to gaining further experience.

Eve Kelk | Head Chef

Hello, my name is Eve.

I have been with Spellman Care for over 6 years now, starting in January 2018 as Second Chef. In 2020 I transferred to one of our sister homes for 6 months, in order to gain experience in a nursing home setting. When I transferred back to Springbank, I used the knowledge and skills I had gained to work my way up to the Head Chef role.

I take pride in all aspects of my work, including all the paper work! I am proud to have helped by my colleagues to maintain a 5 star food hygiene rating.

I enjoy every part of my role, but I take extra pride in my home baking as I’m a qualified pastry chef.

Alongside my team, I enjoy trying new bakes and recipes, and planning food related themed events for our residents to enjoy.

Lucy Hodgson | Sous Chef

I started at Springbank originally joining the Domestic Team and progressing to the Care Team. I thoroughly enjoyed caring for our residents. I was offered an opportunity to join the Kitchen Team, and after gaining some experience, found that I really enjoyed the role.

I really enjoy supporting to design our menus, based upon our resident’s preferences and take pride in the Home’s daily home baking which always goes down a treat! I have a particular interest in texture-modified diets to ensure foods remain both nutritious and appealing.

Sarah White | Head Housekeeper

Hello, my name is Sarah, I'm Head Housekeeper here at Springbank Care Home.

I joined the Springbank team as a domestic when the home opened in 2017, being promoted to Head Housekeeper in 2022.

Prior to working at Springbank, I worked at various local homes in housekeeping, with around 18 years experience.

I like the challenge of working in care, I like things to be done properly, and I like to present a welcoming and tidy home.

Valerie Gildea | Activity Coordinator

Activity Coordinator

Philip Hobson | Activities Driver

My name is Phil Hobson, and I'm the Activities Driver for Spellman Care.

Before starting at Spellman Care, I spent 16 years at the Sue Ryder Manorlands Hospice, where I was Head Gardener and Head of Maintenance.

I joined Spellman Care at Springbank Care Home in March 2024, initially working in maintenance, before successfully transitioning to my current position across the group.

I thoroughly enjoy driving residents on outings to various destinations, working as part of the Spellman Care Activities Team.

Outside of work, I'm a keen guitarist, composer, and music producer. I'm also a co-organizer of "Groovy Happening," a music event based in Howarth that has been running for 13 years. We've raised over £55,000 for Manorlands Hospice to date.

Philip Benson | Maintenance Person

Chaimaa Mokhlis | Senior Carer

Hi my name is Chaimaa. I joined the Springbank team in November 2023. I come from a Healthcare background, having worked as a Registered Nurse previously. I have found my passion in working here, and I am so proud to be part of the team.

Abbie Keating | Care Assistant

Hello, I'm Abbie. My journey into care began with six fulfilling years in childcare, where I learned the importance of nurturing and support. A year in domiciliary care solidified my passion for making a real difference in people's lives. Since joining Springbank in March 2025, I've been truly privileged to connect with our residents and their families. My focus is on providing compassionate, high-quality care that honors each individual's unique needs and brings them comfort and joy.

Wendy Kelk | Kitchen Assistant

Lauren Boylan | Housekeeping Assistant

Hello, my name is Lauren.

I have worked at springbank for 6 years now as part of the Domestic Team. It's a pleasure to work with the residents and be part of a lovely home. I really enjoy my job as I get to spend time with the residents and help them where I can, I l love learning all about them and their lives.