Meet the Team

Nichola Harrison | Registered Manager

Hi, my name is Nichola Harrison. I am the Registered Manager here at Ghyll Royd. I qualified as a General Nurse (RGN) in March 2011.

Prior to qualifying as a Nurse at The University of Bradford, I worked 10 years as a Senior Health Care Assistant in a health and social care environment (here at Ghyll Royd Care Home), caring for elderly people and people living with dementia. This role enabled me to gain valuable experience ensuring people I looked after received high standards of care which are vital to skills in nursing.

While working at Bradford Royal Infirmary, I gained experience in different wards and departments: Elderly Orthopaedic, Elderly medicine, Oncology, ENT (Ear, Nose and Throat), Ophthalmic, Vascular and Accident & Emergency.

I consistently demonstrate and deliver high standards of clinical care. I operate using a person-centred approach and care deeply about the quality of care people receive. I love working with people and aim to achieve the best possible outcome for the people I care for.

Jo Greenhough | Deputy Manager

Hi, my name is Jo and I have been the Deputy manager at Ghyll Royd since joining the team in August 2022. Although it only seems to be a short time, it feels like I’ve been here a lifetime, and that’s in a good way!

From me first walking through the door for my look around, it felt right to be here, and I haven’t looked back.

I have worked in the healthcare profession since 1996 and have had the pleasure to look after elderly residents in residential and nursing homes, and patients within Community district nursing. I have also worked for the NHS in the BRI on the Elderly wards.

Whilst at the BRI I gained experience on the surgical, Accident and Emergency, Orthopaedics and Respiratory Wards.
I love to learn new skills and pay forward what I have learnt.

My love for Elderly care grows day by day. What better feeling is there than giving someone your time, love, care, and compassion, and knowing you have made a difference.

Ian Latta | Willow Community Manager

Hello, my name is Ian and I am one of the Community Managers here at Ghyll Royd Care Home.

I have worked here since 2015 and enjoy providing high-quality nursing care for our residents. I have a particular interest in palliative care, and introducing the Gold Standard Framework best-practice approaches to the Home.

The community I am responsible for is called ‘Willow’ and is on the ground floor of the building. I like to encourage team cooperation and good communication, and to create an atmosphere that feels welcoming for everybody.

Paulene Pogoda | Head Housekeeper

Hi, my name is Pauline, I am the Head Housekeeper here at Ghyll Royd Care Home.

I first worked at Ghyll Royd in 2017 as an Activity Coordinator. Following a year’s leave in 2020, I returned as Head Housekeeper.

I love working in the resident's home, visiting them for a chat and a catch-up whenever I can.

I am proud to lead an excellent team of Housekeepers, who all take pride in their work, always ensuring the home looks its best and is comfortable for residents.

Luke Moorhouse | Head Chef

My name is Luke Moorhouse and I started work here at Ghyll Royd Care Home in 2009.

I hold a level 3 NVQ in professional cookery, as well as a level 2 qualification in cake decoration. Before Ghyll Royd I worked at Thomas Danby College, Farthings restaurant, and at Whitakers in Otley.

I am passionate about cooking good food, prepared fresh on the premises, and strive to maintain the highest of standards at all times. I want all our residents to have a positive dining experience, and I like to consult with my colleagues, residents, and visitors about how to continually improve and adapt our menus.

Dawn Goodings | Home Administrator

My name is Dawn Goodings and I joined the Ghyll Royd team in November 2021.

Before starting here I worked as a funeral facilitator for Heavenly Services, and prior to that I was a Home Administrator for Anchor for over 16 years.

I have always been interested in meeting people and helping them to the best of my ability. I hope to support my colleagues and the wider Spellman Care team in providing the very best person centred care to our residents.

Veronica Booc | Senior Care Assistant

I have been a Senior Carer at Ghyll Royd Care Home since February 2023 and enjoy meeting people and providing a high-quality standard of care for our residents. It feels like I have been here for a long time which is a great thought to have!

I graduated with a Bachelor of Science, since gaining further training, certificates and experience. I know deep in my heart that I want to show and give my time, love and care for our dear elderly and their families too. What makes you feel better than being kind and giving the unconditional love that they deserve day by day with respect and maintaining their dignity?

Ronel | Senior Care Assistant

Dawn Mathers | Senior Care Assistant

Hello, my name is Dawn Mathers I am a Senior Carer, mainly based on Beech Community.

I have worked here at Ghyll Royd for five years and have 32 years of care experience.

I have an NVQ2 and NVQ3 and attend regular training at Ghyll Royd.

I have very high standards of care and am proud of the individual person-centred approach which I provide for the ladies and gentlemen who I have been entrusted to care for who are living with dementia.

I give the highest quality of care with dignity and for the lovely residents and support their families too.

Sarah | Night Senior Care Assistant

Hello, I am Sarah, I have been a Senior Carer at Ghyll Royd Care Home since December 2022.

I have been working as a carer for 3 years now and work very efficiently. I believe it is a privilege to be able to work in a large team of highly skilled experts and such a caring, friendly and compassionate team who never fail to put residents first. I am committed to delivering the high standard of care, bringing joy, comfort and honouring the dignity of residents within the home.

Amy Cafferky | Activity Coordinator

My name is Amy Cafferky and I’m an Activities Coordinator at
Ghyll Royd Care Home.

I started at Ghyll Royd as a Housekeeper, soon coming to realise that I loved spending time with the residents. When I was asked to join the Activities Team, I was over the moon!

I’m an outgoing and friendly person and love to spend time in people’s company, I aim to brighten someone’s day every time I come to work. I could not imagine myself doing anything else, I love my job and the people I spend my days with!

Kim Knaggs | Activity Coordinator

My name is Kim Knaggs and I'm an Activities Coordinator (Otherwise known as a 'pink lady').

My role is to help residents to access activities in groups or to take the activity to them individually.

I love to make a difference in someone's day, make them laugh, smile, enjoy themselves and try something new.

It's important to be there to listen to residents and their families too - I like to think I'm very approachable.

My love of dogs and dog rescue can combine with work when I bring in dogs for pet therapy.

Chloe Kay | Activity Coordinator

My name is Chloe Kay and I am an activities coordinator here at Ghyll Royd.

I've worked as a carer for 8 years and I have always enjoyed spending time with the residents, and thrive from being around people, so I felt this role would be a perfect new venture for me

I love my job and always strive to help in giving the residents the best quality of life possible! Having fun whilst maintaining dignity and respect is always the priority.

Joy Bickerdike | Activity Coordinator

Hi, my name is Joy Bickerdike and I am an Activities Co-ordinator here at Ghyll Royd Care Home. I have worked at Ghyll Royd since 2013.

Since working here I have gained experience in person centred care and am passionate about including our residents in group or individual activities. I aim to give our residents Lifestyle choices specific to them and their needs and abilities.

I am an outgoing and happy person and love meeting new and old residents alike.

Vicky Walker | Activity Driver

Hello my name is Vicky. I joined the Spellman Care team in August 2023, following 9 years working as a Driver in Patient Transport, driving disabled school children to school and as a Taxi Driver. The best part has always been making my passengers smile and enjoy the ride!